Our Policies

 Order Placement Policy

We accept orders via phone, email, and this website. After you place your order, we will send you an email acknowledgement. You can mail your check to us at PO Box 221634, West Palm Beach, FL 33422. To pay by credit card, go to your order history or call us.

Return Policy

To return or exchange a product, send it to FSSG location as shown below. You will be given credit upon receipt of the material. When exchanging a product, return the product and place a new order. A Return Authorization Number is not required

Federal Security Services Group, USA

5087 Elmhurst Road Ste 1

West Palm Beach, Florida 33417

Shipping Policy

Most orders are delivered the same or next business day at standard ground rates. More than 98% of the products ordered are shipped from inventory. We use many different carriers in order to provide you with fast deliveries, but if you need a special delivery or would like to pick up your order at our Will Call counters, please let us know. If you prefer a certain carrier, just select Other in the shipping method tool and enter that carrier’s name.

Shipping orders outside the United States

We can ship our products throughout the world using air and ocean transportation services. We evaluate international orders from all new customers to determine whether we can accept them.

Place your first order on the website

You do not need to have a previously existing account with us to place orders on the Internet. Just tell us your shipping and billing addresses the first time you order, and we will save the information for future orders, if you so desire.

Small orders

We do not have order minimums.

 

 

 

 

FSSG Privacy Policy

FEDERAL SECURITY SERVICES GROUP values your privacy.

This Privacy Statement of Federal Security Services Group, Inc (“FSSG” “we” “us” or “our”) outlines how your personally identifiable information and other personal data (your “user information”) will be collected, used, and shared in connection with your access to and/or use of Federalssg.us and any content, features, services, or other offerings that Federal Security Services Group, Inc may provide in connection therewith (collectively, the “Site”). This Privacy Statement also describes your choices and rights regarding the use, access and correction or deletion of your user information. By using the Site, you consent to the use of your user information in accordance with this Privacy Statement. If you are located in the EU or Africa or Asia, you will also be asked to provide clear and unequivocal affirmative consent to the collection, processing, and sharing of your user information via cookies and similar technologies. The Site is owned and operated by Federal Security Services Group, Inc.

Notice to EU Individuals: this FSSG Privacy Statement and its enumerated policies are intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and provide appropriate protection and care with respect to the treatment of your user information in accordance with the GDPR.

Summary

To enhance, personalize, and support your experience on the Site, among other things, we collect, use, and share your user information. For example, we use aggregated information to develop content targeted to user interests and to generally improve the Site's user experience. As detailed below, your user information may also be used by FSSG and its partners to tailor content and ads, provide social media features (e.g., features that allow you to share content directly to your preferred social media platform), track your preferences, analyze traffic, and provide similar services and content. Federal Security Services Group, Inc is committed to your privacy and will not share any user information with any third party without your consent, except as outlined in this Privacy Statement or as permitted by law. If you have any requests, comments, or questions about this Privacy Statement or your user information, please contact us in the manner provided below.

What this Privacy Statement Covers

This Privacy Statement covers the Site. While you may encounter links on the Site to other websites, such as those relating to our third party sponsors, advertisers, and other partners, please note that these websites are not covered by this Privacy Statement (unless otherwise noted on such site, which may be the case if, for example, the site is also owned and operated by Federal Security Services Group, Inc).

This Privacy Statement does not apply to the activities of FSSG third party sponsors, advertisers, and other partners that may collect your user information while accessing or using such third party's services in connection with your use of our Site (e.g. social media and sharing services). The privacy and information practices of those third parties are not covered by this Privacy Statement. To learn more about such third party policies, we encourage you to read and review the privacy statements of each third party service that you may choose to use in connection with the Site. This Privacy Statement applies only to information collected by us.

As a general reminder, please think carefully before you decide to put anything on the internet. For example, if you voluntarily disclose user information in chat areas or bulletin boards (e.g., comments sections), that information could be seen and used by others, and may result in unsolicited messages from others. We are not responsible for the personally identifiable information or other user information you may choose to submit in these public forums. To request removal of your personal information from our blog or community forum, please contact us as provided below. In some cases, we may not be able to remove personal information voluntarily disclosed by you in such forums for legal retention purposes or technical limitations (e.g., the data may not be searchable), in which case, we will notify you if we are unable to do so.

Gathering of Information

Section Overview: We collect user information when you use the Site. Sometimes you may submit it to us yourself, other times it may be collected automatically. You can manage and change your preferences as outlined below.

Information Collected

When you use the Site, your user information may be collected, used, and shared in a variety of manners. As detailed below, the type of user information collected may vary based on how it was gathered, but may include, among other things, your name, email address, and other information that you voluntarily submit (e.g., when setting up an account or submitting a registration or application on the Site, you may submit your contact information, social media account handles, and/or professional information), information automatically collected about your usage of the Site (e.g., the content that you choose to view), and information about you that our third party partners may share with us if such third party partners have previously received your consent to do so.

Voluntary Submission

Federal Security Services Group, Inc may collect user information that is voluntarily provided by you or with your permission. For example, we may ask you for information, such as your e-mail address, when you register to become a member of the Site or register for a FSSG-training event. You may also provide information to FSSG in other contexts, including, for example, on your public profile URL, to enter into a contest, or promotion, or to apply for consideration in connection with a FSSG list or similar resources. In the event you order something from the Site or one of our co-branded websites, we may request additional personal information, such as your address, telephone number and credit card information, in order to complete the purchase. You always have the option not to provide the information we request. If you choose not to provide the information we request, you can still visit most of the Site, but you may be unable to access certain options and services. When you register for Federal Security Services Coordinated paid-training, you agree to provide only true, accurate, current and complete information. We will not retain your credit card or bank account information, unless otherwise consented by you for future purchases. We also supplement the data you provide to us with data from data append services such as public or social graph data in order to better serve you with content or promotions.

Cookies

A cookie is a small data file that is written to your computer's hard drive by your web browser. A cookie file can contain and/or automatically collect information, such as a user identification code or IP address, that a website will use to track the pages and number of times you have visited. The data read from these cookies may be linked to personally identifying (PII) and non-personally identifying (non-PII) information.

We and our partners use cookies and similar technologies on the Site to personalize and optimize your browsing experience if your voluntarily permit us to do so and mainly by:

  • providing you tailored content and advertisements (see below for more information),
  • enabling social media features,
  • safeguarding against spam and malware,
  • analyzing trends, traffic, and user behavior,
  • administering the website,
  • gathering demographic information about our user base as a whole,
  • tracking web and advertising analytics throughout the Site and its affiliate websites,
  • remembering your preferences and voluntarily-submitted information (e.g. custom video playlists, preferences, job title, story ratings, membership status),
  • performing location-related functionalities and analytics,
  • participating in market research (e.g., website ratings), and
  • educating ourselves about how we can continue to improve the Site and its various elements.



Advertising Cookies. To help support the Site and further tailor your experience, Federal Security Services Group, Inc and its advertising partners (and/or their third party analytics providers) also use cookies on the Site to personalize the content and advertisements you may be shown. Such advertisements use cookies to provide you targeted advertisements that may be more consistent with your interests than non-targeted advertisements. Certain Federal Security Services Group, Inc advertising partners may also use cookies to monitor or track the performance of their advertising content, including native advertising content. Federal Security Services Group Inc does not and cannot provide user information to advertising partners except in connection with the Site or as required by law.

If you would like to manage your cookie preferences or learn more information about this practice and your right to decline (or opt-out of) cookies placed by some or all of these companies, please click here.

We encourage you to consider keeping your cookies enabled, as if you choose to disable the receipt of cookies from our Site, you may not be able to use or benefit from certain features of the Site, particularly the features that are designed to personalize your experience. To learn more about the use of cookies in online advertising including how to manage or delete them click here.

 

Sharing of Information

You may be requested to voluntarily provide certain user information during your use of the Site. If you choose to do so, that user information may be shared with Federal Security Services Group, Inc as well as business partners and vendors providing hosting and other services for Federal Security Services Group, Inc.

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you, such as your name and e-mail. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. We use this personally identifiable information to notify contest winners and award prizes.

We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users' personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

In the Event of Sale or Bankruptcy

The ownership of the Site may change at some point in the future. Should that occur, we want this site to be able to maintain a relationship with you. In the event of a sale, merger, public offering, bankruptcy or other change in control of Federal Security Services Group, Inc, your information may be shared with the person or business that owns or controls this site. Opting out of receiving information from third parties will not affect our right to transfer your information to a new owner, but your choices will continue to be respected regarding the use of your information. You will be notified as described below in "How will I know if the Privacy Statement is changed."

As Required By Law

Federal Security Services Group, Inc may disclose your personal information if required to do so by law such as to comply with a subpoena or in the good faith belief that such action is necessary to conform to the edicts of the law, protect your safety or the safety of others, investigate fraud or comply with a judicial proceeding, court order or legal process served on Federal Security Services Group, Inc or to protect and defend the rights or property of Federal Security Services Group, Inc.

Notice to EU Individuals: As outlined in this Privacy Statement, Federal Security Services Group, Inc will not process your user information without a lawful basis to do so, as such bases are defined in Article 6 of the GDPR. In general, Federal Security Services Group, Inc will process your user information on the legal bases of consent, contract (if you have entered into an agreement with us and such processing is a necessary part thereof), or legal obligation (as noted above). Federal Security Services Group, Inc may also process certain user information on the basis of the following legitimate interests, provided that such interests are not overridden by your privacy rights and interests: delivering and continuing to develop and improve the Site, learning from your behavior on the Site (e.g., analyzing traffic) to better serve you and other Site users, helping us modify or enhance the Site and its content, receiving insight as to what users do (and don't) like about our Site or aspects thereof, and providing a stable, consistent, and secure user experience in connection with the Site.

Security

Section Overview: We care about the protection of your user information and use industry standard safeguards to do so. Of course, it's important to keep in mind that no data transmission on the Internet is guaranteed to be 100% secure.

Your information is stored on Federal Security Services, Inc servers located in the United States. We use industry standard physical, electronic, and organizational safeguards to protect your user information against loss or theft as well as unauthorized access and disclosure to protect your privacy. We treat data as an asset that must be protected against loss, unauthorized access, or unauthorized transmission. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet. If you are concerned that your privacy may have been breached, please contact us as provided below.

Privacy of Children

Section Overview: The Site is intended for people who are at least 18 years of age.

If you are less than 18 years old, please do not send any user information to us--including information such as your name, address, or e-mail address. We do not knowingly collect (nor do we wish to collect) any personally identifiable information or other user information from children under the age of 18. In the event that we learn we have collected any personal information from a child under the age of 18, we will delete that information from our database and terminate the corresponding account, if any. We encourage you to discuss the Site with your parent or guardian.

Cross-border Transfers

Section Overview: If you access or use the Site outside of the United States, your user information will be transferred to our servers in the United States.

How to Contact Us

Section Overview: Please contact us if you have any questions or requests.

If you have any questions regarding this Privacy Statement or how to remove or modify your user information or related consents, please feel free to contact us by e-mail at info@federallssg.us or the mailing address below. Our mailing address is Federal Security Services Group, Privacy Team -- Customer Service, 5087 Elmhurst Road #1, West Palm Beach, Florida 33417

How Will I Know if the Privacy Statement Is Changed?

If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

EXTERNAL LINKS

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